Shipping Information

We offer FREE shipping within continental US and Canada on most products.  
We ship using DHL Global Mail.  DHL ships to the closest postal distribution center to you and then hands off to Canada Post.  You will start with a DHL tracking number.  Once DHL hands off to Canada Post the DHL tracking page will show you your Canada Post tracking number. You can track this at Canada Post's website.  Here are links to both tracking service pages: 

Business Days & Holidays

All orders ship Monday - Friday, excluding federal holidays within the United States. 

Packages do not ship from our warehouse on the following holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • Family Day (Ontario, Canada)
  • President's Day
  • Memorial Day
  • Victoria Day
  • Canada Day
  • 4th of July
  • August Civic Holiday
  • Labour Day
  • Canadian Thanksgiving
  • American Thanksgiving
  • Christmas
  • Boxing Day

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail you provided at check-out. The majority of our orders are shipped within 1 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.